Frequently Asked Questions about Studying in the USA | Matrícula USA

Question 1

What is the Selection Process?

Accepted Answer

The Selection Process is the first mandatory payment on the MatriculaUSA platform. It unlocks your full access to view all scholarships and start your application process.

Question 2

How do I choose my scholarship?

Accepted Answer

By enrolling in the Selection Process, you can apply for up to 4 scholarships. The platform shows the options compatible with your profile and you decide which ones to apply for. If you have questions when choosing, our support team is ready to guide you.

Question 3

What if I am not approved for any scholarship?

Accepted Answer

If none of the scholarships you applied for result in approval, the amount paid for the Selection Process may be refunded.

Question 4

What fees or payments are required to use MatriculaUSA?

Accepted Answer

MatriculaUSA is free to create your profile and explore universities. However, once you start the application process and are approved for a scholarship, all fees associated with the admission and enrollment flow become mandatory. They are clearly presented before any payment. All fees are final and non-refundable.

Question 5

What is the Application Fee?

Accepted Answer

The Application Fee varies by university and is a required payment to formally process your application after you have been accepted. This amount confirms your intent to enroll and is managed directly by the platform. This fee is final and non-refundable.

Question 6

What is the Placement Fee?

Accepted Answer

The Placement Fee covers the professional work required to successfully connect and enroll a student in the right university program. This fee is variable and directly linked to the scholarship amount: the higher the placement fee, the lower your annual tuition.

Question 7

Are there other fees I should know about?

Accepted Answer

All mandatory fees for your application and enrollment process are listed in your dashboard before any payment. Some universities may have additional fees (e.g., housing deposits, orientation fees), but these will always be communicated directly by the university or by us in advance. All fees are final and non-refundable.

Question 8

How can I pay these fees?

Accepted Answer

You can pay all fees directly through the MatriculaUSA platform using international credit or debit cards. Payments are processed securely via Stripe, Parcelow, and Zelle, and you will receive a confirmation for each transaction. All fees are final and non-refundable.

Question 9

Is my payment information secure?

Accepted Answer

Yes. MatriculaUSA uses industry-leading payment processors and security standards. Your payment details are never stored on our servers, and all transactions are fully encrypted for your protection. You can choose from the available payment methods on the platform.

Question 10

Can I get a refund?

Accepted Answer

The refund applies only to the Selection Process fee, in case none of the selected scholarships result in approval. However, if you withdraw or abandon the process after confirming an approved scholarship, the amount will not be refundable, as the processing and support will already be in progress.

Question 11

Do I have to pay all fees at once?

Accepted Answer

No. The fees are separate and paid in stages. You pay the Selection Process first, then the Application Fee (if applicable), and finally the Placement Fee associated with the chosen scholarship. All are mandatory but paid at different times.

Question 12

Who can I contact if I have questions about fees or payments?

Accepted Answer

Our support team is available via chat or email at any time to answer any questions about fees, payments, or your application process. We are here to help you every step of the way!